Overview

Withdrawing crypto on Bitval is fast, secure, and requires just a few verification steps. Follow this guide to ensure your withdrawal is sent to the correct address and network.

1. Select the Cryptocurrency

Open your Wallet and choose the asset you want to withdraw (e.g., BTC, ETH, USDT, USDC).

Each asset can only be withdrawn through its supported networks.

2. Choose the Correct Network

Select the network you want to use for the withdrawal.

Examples:

• USDC → ERC20

• USDT → TRC20 or ERC20

• ETH → ERC20

• BTC → Bitcoin Network

The network on Bitval must match the network of the receiving platform.

Wrong-network withdrawals cannot be recovered.

3. Enter the Wallet Address

Paste the destination wallet address where you want to receive the funds.

Before continuing, always verify:

• The address is correct

• The receiving wallet supports the selected token & network

• There are no typos, extra characters, or spaces

4. Enter the Amount and Estimate the Fee

Enter the amount you want to withdraw or tap All.

Click Estimate Fee to view:

• The blockchain transaction fee

• The final amount you will receive

Fees vary depending on network conditions.

5. Complete Security Verification

For your protection, Bitval requires two authentication steps before confirming a withdrawal:

• Email OTP (one-time password) code

• Google Authenticator 2FA code

Enter both codes to proceed.

6. Confirm the Withdrawal

Review the details carefully and tap Confirm.

Your withdrawal will begin processing and can be monitored in your Wallet history.

A blockchain transaction hash will appear once the withdrawal is broadcast.

Important Withdrawal Safety Guidelines

Send only to supported networks

If the receiving address is incompatible with the chosen network, the funds will be permanently lost.

Crypto transactions are irreversible

Once a withdrawal is sent to the blockchain, Bitval cannot cancel, reverse, or refund it.

Do NOT withdraw to the following:

• Crowdfunding / ICO addresses

• Staking or validator addresses

• Smart contract addresses that do not support direct transfers

Such transfers cannot be recovered.

Verify the address every time

Always confirm the first and last characters of the wallet address and ensure you’re using the official Bitval website.

Contact Support

Email support@bitval.com if:

• Your withdrawal is delayed

• You used the wrong memo/tag (for applicable assets)

• You suspect the address was incorrect

• Your OTP or 2FA codes are not working

• Fees are not loading or estimating

Include:

• Coin

• Network

• Amount

• Destination address

• Transaction hash (if available)