TERMS AND CONDITIONS
In force as of 21.07.2025
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY CLICKING THE "Create an Account" BUTTON OR BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE.
Through use of the Website (as defined below), or any other form of acceptance, you (whether on Your own or on behalf of any other legal entity) (“You” or “User”) express Your consent to these Terms and Conditions (the “Terms”). The Terms constitute a legally binding agreement (“the Agreement”) made between You and BITVAL EXCHANGE LLC, SRL. (“BITVAL”, or “We”, or “Us”) (together You and BITVAL are referred to as the "Parties" and each individually as a "Party"). To the extent permitted by the applicable statutory legal provisions, these Terms exclusively govern the relations between the Parties concerning the access to and use of the Platform (as defined below) and the Services (as defined below), which are accessible at https://bitval.com (the "Website"). All documents referred to in the Terms, such as any annexes and/or appendices as Well as other documentation published on the Website, including without limitation the Privacy Policy, and other legal documents and disclaimers which can be found on the Website form an integral part of the Agreement and are deemed to have been brought to Your knowledge and accepted by You together with the Terms. If You do not agree to be bound by these Terms and all other applicable legal documents, We kindly ask that You discontinue the use of the Website.
We may update or amend these Terms from time to time, as permitted by applicable law, to reflect changes in our services, legal requirements, or other operational needs. Any updates will be reflected in the revised version, which will be published on our website.
In some cases, We may provide advance notice of the changes—such as by posting a notification on the Website or by other reasonable means. Where such notice is provided, the amended Terms will become effective on the date specified in the notice. Otherwise, changes will become effective immediately upon publication.
We encourage You to review the Terms regularly to stay informed. By continuing to use the Platform after the effective date of any changes, You are agreeing to be bound by the updated Terms.
Please, note that BITVAL is an entity that is not established in the European Union (EU) or regulated by an EU National Competent Authority. The entity falls outside the EU regulatory framework and there is no provision for an Investor Compensation Scheme.
Notwithstanding the above, there are legal requirements in various countries that may restrict the products and services that We can lawfully provide. Accordingly, some products and services and certain functionalities within the Platform may not be available or may be restricted in certain jurisdictions or regions or to certain users. You shall be responsible for informing Yourself about and observing any restrictions and/or requirements imposed with respect to the access to and use of the Services in each country from which the Platform is accessed by You or on Your behalf. We reserve the right at our discretion at any time without prior notification to change, modify or impose additional restrictions with respect to the access to and use of the Platform and/or the Services from time to time.
I. DEFINITIONS
When used with capital letters, the Terms listed below will have the following meaning:
“Deposits” – Any transfer of Funds from You to Your User Account.
“Estimated Fee” means a non-binding, real-time calculation provided by the Platform that reflects the anticipated fees, costs, or charges, such as trading fees, funding rates, liquidation fees, or other applicable costs, associated with a specific s position or transaction. The Estimated Fee is displayed for informational purposes only at the time of order placement or position management and may differ from the actual fee incurred due to market volatility, funding rate changes, execution timing, slippage, or other system adjustments. The Platform does not guarantee the accuracy or finality of any Estimated Fee displayed prior to execution.
“External Account” – Any account (i) from which You may deposit Virtual Currency(s) into Your User Account, and (ii) to which You may transfer Funds from Your User Account.
“Funds” – Any Virtual Currency and/or Legal Tender.
“Intellectual Property” - has the meaning as set out in Section IV, point 1.1 of these Terms, and includes all intellectual property rights associated with the Platform, whether registered or unregistered, including but not limited to source code, software, databases, designs, text, graphics, audiovisual content, user interfaces, trademarks, service marks, trade names, and logos, whether owned by BITVAL or licensed to it.
“Legal Tender” – Any national currency that may be used in connection with a purchase or sale of Virtual Currency via the Services.
“Order” – A request submitted by a User through the Platform to buy or sell Virtual Currency(s).
“Platform” – BITVAL’s online trading system operating under the trade name “Bitval,” comprising its computer systems, software, databases, telecommunications infrastructure, applications, and related functionalities. The Platform enables Users to access real-time market data, perform technical analysis, execute Transactions, place and cancel Orders, receive notifications from Us, and maintain a record of their trading activity.
“Platform Rules” - refer to these Terms and Conditions, the Privacy Policy, and any other guidelines, policies, notices, or instructions published on the Platform from time to time, including those governing user conduct, account usage, transactions, or security. By registering or using the Platform, You agree to comply with all applicable Platform Rules as amended or supplemented from time to time.
“Politically Exposed Person” (or “PEP”) means an individual who is, or has been, entrusted with a prominent public function, whether in Panama, in a foreign country, or within an international organisation. This includes, but is not limited to:
Heads of State or Government;
Senior politicians, Ministers, Deputy or Assistant Ministers;
Members of parliament or similar legislative bodies;
Senior judicial officials (e.g., judges of supreme or constitutional courts);
High-ranking military officers or senior officials in public institutions or state-owned enterprises;
Directors, deputy directors, or board members of international organisations.
“Prohibited Jurisdictions” - refers to any jurisdiction in which access to or use of the Platform or Services is illegal, restricted, or subject to regulatory limitations. This includes, but is not limited to, jurisdictions identified by international bodies such as the Financial Action Task Force (FATF) as having strategic deficiencies in anti-money laundering (AML) and counter-financing of terrorism (CFT) regimes.
As of the date of these Terms, Prohibited Jurisdictions include:
United States, the Chinese Mainland, Hong Kong, Singapore, Canada, France, the United Kingdom, North Korea, Cuba, Iran, Uzbekistan, Russian-controlled regions of Ukraine (currently including the Crimea, Donetsk, and Luhansk regions), Sevastopol, Sudan, Syria, or any other jurisdictions in which we may determine from time to time to terminate the services at our sole discretion
This list may be updated from time to time based on changes in applicable laws, sanctions, and regulatory guidance. It is Your responsibility to ensure that Your access and use of the Platform are compliant with the laws of Your jurisdiction.
“Services” - the virtual asset-related services provided by BITVAL EXCHANGE LLC through the Platform, including but not limited to the exchange of Virtual Currencies for Fiat currencies or other Virtual Currencies, the execution of spot transactions, the provision of Margin trading services that enable users to trade using borrowed funds subject to applicable leverage limits and risk controls, and the provision of Futures trading services involving contracts for the purchase or sale of Virtual Currencies at a predetermined price on a future date. The Services also include access to any related functionalities, tools, or features made available on the Platform from time to time, whether directly by the Company or through integrated third-party providers, and may be expanded or modified at the Company’s sole discretion in accordance with applicable laws and regulations.
“Spot Trading Services” – The exchange services available on the Platform that enable You to trade one Virtual Currency for another, or to trade Virtual Currency for Legal Tender and vice versa, on a spot (immediate settlement) basis.
“Transaction” – Any exchange, deposit, purchase, or sale of Virtual Currency(s) conducted through the Platform.
“User Account” – A virtual account opened and maintained in Your name and accessible via the Services, through which You may deposit and withdraw Funds, and submit or execute transactions for the purchase, sale, or exchange of Virtual Currencies. The User Account also records Your use of the Services, transaction history, asset balances and changes, and basic account information. Funds in the User Account are stored by Us on Your behalf.
“Virtual Currency(s)” – A digital asset which is a digital representation of value that is not issued or guaranteed by a central bank or a public authority, is not necessarily attached to a legally established currency, and does not possess a legal status of currency or money, but is accepted by natural or legal persons as a means of exchange and can be transferred, stored, and traded electronically.
“Working Day” – Any calendar day excluding Weekends and official public holidays in Panama.
II. ACCOUNT REGISTRATION AND REQUIREMENTS
1. REGISTRATION
1.1. Account Creation
You are not required to register in order to browse the Website. However, to access and use the Services, You must first create a User Account via the Platform at www.bitval.com. During registration, You will be required to create a username and password. These credentials serve as Your electronic signature and identify You as the account holder for all purposes under these Terms. You agree that this electronic signature shall have the same legal effect as a handwritten signature between You and Us.
We reserve the right, in our sole discretion, to reject, reclaim, or modify any username if it is deemed inappropriate, obscene, misleading, or otherwise objectionable.
To complete Your registration, You must provide the information requested on the registration form and elsewhere on the Website, and accept these Terms, the Privacy Policy, and any other applicable rules or policies posted on the Platform ("Platform Rules"). We may reject Your registration or refuse to open an account at our sole discretion.
By registering, You agree to:
a) create a strong password unique to Your User Account;
b) provide accurate and verifiable contact information, including an email address You control;
c) promptly update any information if it changes;
d) keep Your login credentials secure and confidential;
e) notify us immediately if You suspect any unauthorised access or security breach;
f) assume responsibility for all activity conducted through Your User Account, whether or not authorised, to the extent permitted by law;
g) comply with all our procedures regarding security, authentication, trading, deposits, withdrawals, and any applicable charges or fees;
h) log out from the Platform at the end of each session.
If You provide false, incomplete, or misleading information during or after registration, We may suspend or terminate Your User Account and ban You from accessing the Services.
Each individual, business, or legal entity may register and maintain only one User Account at any time.
The registration form will indicate which fields are mandatory or optional. If You fail to provide the required information, We may be unable to process Your registration or activate Your User Account.
1.2. Account Security
A User Account is intended for use only by the individual or entity that registered it. We reserve the right to suspend, restrict, or terminate accounts accessed by any unauthorised party. If You become aware of any unauthorised access or misuse of Your login credentials, You must notify us without delay.
You are solely responsible for all activity and Transactions carried out under Your User Account. Every person who identifies him/herself by entering Your correct Username and Password is assumed by us to be You, and all transactions where the Username and Password have been entered correctly will be regarded as valid. We will not be responsible for any third-party access to Your User Account and under no circumstances shall We be liable for any losses incurred by You as a result of misuse of Your Username and Password by any person or for any unauthorised access to Your User Account, including those resulting from phishing, password sharing, or unintentional disclosures of Your login information.
You may not use anyone else's user name or password, and You will not use any other person's User Account or means of payment to access or use the Services.
It is strictly prohibited to manage, use, or otherwise operate Your own User Account for the account, on behalf of, or for the benefit of any third party. Any such activity may result in the suspension or termination of Your account and may be reported to relevant authorities if necessary.
2. ELIGIBILITY
2.1. Prohibited Jurisdictions
The Services are not intended for use by individuals or entities located in, established in, or accessing the Platform from jurisdictions where such use is illegal, restricted, or subject to regulatory limitations (“Prohibited Jurisdictions”). You are responsible for ensuring that Your access to and use of the Platform is lawful in Your jurisdiction.
If You are located in a Prohibited Jurisdiction, You must immediately cease using the Platform and the Services.
The availability of the Platform and/or the Website does not constitute an offer or invitation by us to use the Services in any place in which such use is illegal.
2.2. Representations and Warranties
By registering for and using the Services, You represent and warrant that:
a) You are at least 18 years of age or otherwise of legal age to enter into a binding contract;
b) You have not been previously suspended, restricted, or removed from using our Services;
c) You have full legal capacity and authority to agree to these Terms;
d) Your use of the Services is not prohibited by any applicable law, regulation, or judicial order in Your jurisdiction;
e) You will comply with all applicable laws, including laws related to anti-money laundering, anti-corruption, and counter-terrorist financing;
f) You will not use the Platform for any fraudulent, unlawful, or abusive purpose, or to infringe on the rights of others;
g) Your use of the Services will not violate any third-party rights, including intellectual property, privacy, or contractual rights;
h) You are not depositing Funds originating from criminal and/or illegal and/or unauthorised activities.
2.3. Subsequent Introduction of Additional Eligibility Requirements
We may condition Your access or continued access to certain Services (or features of those Services) by imposing eligibility requirements in addition to those listed above. We will keep You informed of the up-to-date eligibility requirements and may require, on an ongoing basis, that You demonstrate that You continue to meet these requirements. Our decisions with respect to eligibility are final.
3. GENERAL PRIVACY INFORMATION
By registering a User Account, You consent to provide the personal information required for identity verification and compliance purposes. This information will be used to verify Your identity, detect and prevent money laundering, terrorist financing, fraud, and other financial crimes, or for any other lawful purpose as disclosed by Us.
We will collect, use, store, share, retain, and dispose of Your personal information in accordance with our Privacy Policy.
III. SERVICES
1. GENERAL INFORMATION REGARDING THE SERVICES
1.1. Access to and Scope of the Services
Upon successful registration and verification of Your User Account, You will gain access to the Services provided via the Platform.
We may, at our sole discretion, introduce new Services, modify existing ones, or suspend any Services, including limiting access for certain Users, in line with applicable requirements at the relevant time.
The availability of transaction history in the User Account may be limited to a certain retrospective period, which will be communicated to Users in the Platform interface or relevant help documentation.
1.2. Virtual Currencies Listed on the Platform
We retain full discretion to determine which Virtual Currencies are available for trading on the Platform. We may list or delist any Virtual Currency, or modify its availability, at any time. In the event of a delisting, We will provide Users with reasonable advance notice where practicable.
We also reserve the right to reject any trade, purchase, sale, or fund transfer involving a particular Virtual Currency, to impose transaction limits, or to apply other conditions of use at our sole discretion. While We will make reasonable efforts to inform Users of significant changes in advance, We are not liable for any losses or consequences arising from such actions.
1.3. Irrevocability of Executed Transactions; Right to Reversal
Once Your Transaction has been executed, You may not modify or cancel it. Although We reserve the right to reverse transactions in exceptional circumstances, this is not a right You hold. All purchases and sales of Virtual Currency are final. Refunds or returns are not accepted unless expressly permitted under these Terms.
1.4. Errors
If an error occurs in connection with our Services—whether in order confirmation, pricing, or execution—we may correct the error by adjusting the transaction (including correcting the price) or canceling it and issuing a refund. Your exclusive remedy in the event of an error is a refund of the amount paid.
1.5. Insufficiency of Funds
If Your User Account balance is insufficient to fully settle a Transaction, We may cancel the Transaction or process it in part, using available Funds after deducting any applicable fees.
1.6. Payment Methods
You must use a valid payment method as specified by Us for all Transactions. By submitting a purchase order, You confirm that:
(a) You are authorised to use the designated payment method; and
(b) You authorise Us or our payment processor to charge that method.
If the payment method is invalid, unverifiable, or otherwise unacceptable, We may suspend or cancel Your purchase order.
You agree to cooperate with Us in resolving any issues that may arise in connection with the processing of Your payment, so that Your Order can be completed.
1.7. Taxes
You are solely responsible for determining whether any taxes apply to Your transactions, and for reporting and paying those taxes to the relevant authorities. We do not collect, report, or withhold taxes unless required by law. Where legally obligated, We may withhold taxes from amounts payable to You and report such withholdings. You will indemnify and reimburse us for any costs, expenses or losses that may be caused to us as a result of any claim or demand made by any governmental or other authority, with regard to tax withholding obligations or similar obligations to which We may be subject in connection with processing Your Orders.
2. FUNDS IN THE USER ACCOUNT
2.1. Funding Your User Account
To place an Order or execute a transaction via the Services, You must first fund Your User Account by depositing an accepted Virtual Currency.
We will be entitled to determine minimum and maximum amounts to be deposited in a User Account, at our discretion.
At this time, the Platform supports deposits in Virtual Currencies only. Please note that We do not guarantee specific processing times for such deposits, as crediting to Your User Account may be subject to network congestion, required blockchain confirmations, and other factors beyond our control. Processing times may therefore vary.
2.2. Transferring Funds from and to an External Account
Subject to any applicable minimum balance requirements and operational restrictions, You may withdraw Virtual Currency from Your User Account to an External Account, up to the amount available in excess of such requirements, minus applicable fees.
You also authorise us to transfer Funds to Your User Account from an External Account or to transfer Virtual Currency from Your User Account to an External Account upon Your instruction.
You agree that We will have the right to withhold any Orders for transfer of Virtual Currency from Your User Account to an External Account, if We believe or suspect that You may be engaging in or have engaged in fraudulent, collusive, unlawful or improper activity, or if We are concerned about the operation of the User Account or the withdrawal request. In such cases, We may commence and/or be involved in and/or assist any investigation into such circumstances, and You agree to assist and cooperate with any such investigation.
In the event that We plan to delist a Virtual Currency from the Platform, You will be notified in advance and required to withdraw any remaining balance in that currency from Your User Account before support ends. If You fail to do so within the specified timeframe, We may, at our discretion, take appropriate action, including removing or liquidating the remaining balance on Your behalf. In such cases, any associated costs or losses will be borne by You.
2.3. Title and Control Over Funds in Your User Account
Funds in Your User Account are held by Us for Your benefit. You retain ownership of Your Funds at all times, except where otherwise expressly provided in these Terms.
These Funds are not BITVAL’s property and are not available for our own use. However, You acknowledge that in the event of insolvency or legal proceedings, a court may treat Your Funds differently than intended and could permit claims from third parties, including our creditors.
We will not sell, lend, pledge, or otherwise use Your Funds without Your instruction, except as expressly permitted under these Terms or required by law.
While Your Funds remain Your property, We cannot guarantee they will be free from any competing legal claims under applicable law.
Subject to downtime, system maintenance, legal holds, or other applicable restrictions, You may request the withdrawal of Your Virtual Currency at any time by instructing us to transfer it to an External Account.
We reserve the right to seek criminal and contractual sanctions against You if We have any reason to suspect that You are involved in fraudulent, dishonest or criminal acts, and will make such reports as necessary to the authorities. We reserve the right to withhold payment to You where You are suspected of engaging in fraudulent, dishonest or criminal activities.
2.4. Forks and Airdrops
You remain the lawful owner of any Funds in Your User Account, as Well as any assets resulting from supported (i) network forks or (ii) airdrops.
However, BITVAL has sole discretion as to whether and how to support any particular fork, airdrop, or similar event and is under no obligation to do so.
3. SPOT TRADING SERVICES
3.1. Scope of Application
This Section applies only when You use the Services to conduct spot transactions, such as exchanging Virtual Currency for Legal Tender, Legal Tender for Virtual Currency, or one type of Virtual Currency for another. Exchange rates are determined in real time at the moment each transaction is executed.
3.2. Placing of Orders; Trade Confirmation.
To place an Order for the purchase or sale of Virtual Currency through the Platform, You must log into Your User Account using Your Login Credentials.
By submitting an Order, You authorise Us to execute the Transaction on a spot basis and to charge You any applicable fees. Once Your trade is executed, a confirmation detailing the transaction will be made available electronically in Your User Account. You acknowledge that the absence of such confirmation shall not affect the validity or enforceability of the Transaction.
3.3 Prices; Availability
All quoted prices represent the current rate offered by the Platform for the relevant Virtual Currency. Prices may be displayed in Legal Tender or another Virtual Currency, depending on Your preferences.
All Transactions are subject to availability, and We reserve the right to refuse, suspend, or cancel any purchase or sale of Virtual Currency at any time without notice.
3.4. Purchase Quotes
Before completing Your purchase or sale of Virtual Currency through the Platform, We will display an Estimated Fee for the type and amount of Virtual Currency to be purchased or sold, along with the total amount of Funds You will:
(a) be required to pay to Us (including any applicable fees) in order to receive the purchased Virtual Currency; or
(b) receive from Us after deducting any applicable fees from the proceeds of Your sale of Virtual Currency.
You agree to comply with any terms set out in such a quote in order to complete the transaction. You further acknowledge that:
(a) We may, in certain cases, earn a spread between the price at which We buy or sell a Virtual Currency to You and the price available to us in external markets; and
(b) this spread is not separately disclosed and is not reflected as a transaction fee.
3.5. Price Volatility
You understand and accept that during periods of high trading activity, market volatility, or low liquidity, the actual execution rate of a transaction may differ from the rate displayed at the time of placing the order.
We are not responsible for any such fluctuations. In the event of a market disruption or a Force Majeure event, We may:
(a) suspend access to the Services; and/or
(b) restrict Your ability to place or complete Transactions.
You acknowledge that post-disruption prices may differ substantially from those available prior to the event.
3.6. Trade Settlement
We will make commercially reasonable efforts to settle spot transactions promptly upon confirmation of Your Order. However, settlement times may vary due to network conditions, system performance, or other operational factors beyond our control.
4. PERPETUAL FUTURES
4.1. Scope and Nature of Perpetual Futures Contracts
The Platform offers access to Perpetual Futures Contracts—derivative financial instruments that enable Users to speculate on the future price of supported Virtual Currencies without an expiry date. These contracts are margined and settled in USDT or other supported assets as may be specified on the Platform. The execution and management of these contracts, including leverage, funding rates, and risk controls, are governed by these Terms.
4.2. Leverage and Liquidation
Users may select leverage levels within the parameters set by the Platform. You acknowledge that use of leverage amplifies both potential gains and potential losses. If the margin level in Your account falls below the maintenance threshold, We reserve the right to partially or fully liquidate Your open positions without prior notice to prevent further losses.
Perpetual Futures trading on the Platform operates on a margin basis, requiring Users to maintain adequate collateral to open and sustain positions. The Platform uses a system of:
Initial Margin: The minimum amount required to open a position.
Maintenance Margin: The minimum balance required to keep a position open. Falling below this may trigger liquidation.
Position Margin: The total margin allocated to an open position, which adjusts based on position size and leverage.
Users may select leverage levels within parameters set by the Platform. Use of leverage increases both potential profits and potential losses.
If a User’s margin balance falls below the required Maintenance Margin level, the Platform reserves the right to automatically and without prior notice liquidate open positions—either partially or in full—to prevent further losses.
4.3. Risks and Warnings
Perpetual Futures involve high risk and are intended for experienced Users familiar with leveraged trading. You are solely responsible for monitoring Your positions and ensuring You maintain adequate margin. We make no guarantees regarding the profitability of any Futures Contract and disclaim liability for losses arising from price volatility, forced liquidations, or market disruptions.
5. SERVICE FEES
All fees, charges, and applicable costs related to the use of the Platform are set out in the official Fee Structure, which is incorporated by reference into these Terms and may be updated from time to time.
Fees apply to, but are not limited to, spot trading, perpetual futures, deposits, withdrawals, and as well as future Services that may be offered through the Platform. The applicable Estimated Fee will be displayed to you prior to the execution of each transaction. By confirming a transaction, you acknowledge and agree to the fee applied.
BITVAL reserves the right to revise its Fee Structure at its sole discretion in response to market conditions, operational requirements, regulatory considerations, or other relevant factors. In the event of any material changes to the fees, we will provide a minimum of 14 days’ advance notice via email and/or through a notice posted on the Platform.
Continued access to or use of the Platform after the effective date of any fee revision constitutes your acceptance of the updated fees. If you do not agree to the revised fees, you must discontinue use of the Services before the effective date of the change.
You remain solely responsible for reviewing the current Fee Structure and ensuring that you understand all applicable charges before using the Platform’s Services.
6. REFERRAL PROGRAM
Eligibility for and participation in the BITVAL Referral Program are governed by the separate Referral Program Policy, which set out the applicable conditions, rewards structure, and participation requirements.
BITVAL reserves the right to amend, suspend, or terminate the Referral Program, or to modify its terms at any time, at its sole discretion. Any material changes will be communicated to users in advance through written notice via email and/or a notification on the platform.
Users are encouraged to review the Referral Program Terms regularly to ensure continued compliance. Participation in the Referral Program constitutes acceptance of the applicable terms as amended from time to time.
IV. INTELLECTUAL PROPERTY RIGHTS
1. INTELLECTUAL PROPERTY RELATED TO THE PLATFORM
1.1. Ownership of Intellectual Property
All rights—whether registered or unregistered—in and to the Platform’s intellectual property, including but not limited to source code, software, databases, designs (including industrial designs), text, graphics, video, audio, user interfaces, trademarks, service marks, trade names, and logos (collectively, “Intellectual Property”) are the exclusive property of BITVAL or its licensors. These rights are protected by applicable intellectual property, copyright, trademark, and unfair competition laws. No part of the Platform or its content may be copied, reproduced, modified, or distributed without our prior written consent. Use of the Platform does not grant You any right or license to our Intellectual Property except as expressly set out in these Terms.
1.2. Limited User Licence
Subject to Your continued compliance with these Terms, We grant You a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Platform and Services solely for Your personal or internal business purposes. This license applies only to the object code of the Platform (i.e., the compiled, assembled, or machine-executable version), and does not grant You any rights whatsoever in the source code or any other underlying components of the Platform. This license does not grant You any right to use our Intellectual Property beyond what is expressly permitted in these Terms. Except as expressly authorised in writing by Us, You may not copy, reproduce, republish, distribute, display, modify, create derivative works from, or otherwise exploit any content or Intellectual Property on the Platform for any commercial purpose. This license automatically terminates upon suspension or termination of Your access to the Services.
Under no circumstances may You use any part of the Platform or Services to engage in, facilitate, or promote any fraudulent, unlawful, or otherwise restricted activity, whether under these Terms or under the laws and regulations of Your country of residence or the jurisdiction from which You access or manage Your User Account.
This license automatically terminates upon suspension or termination of Your access to the Services.
Trademarks
The name "Bitval," the Bitval logo, and any other names, logos, or slogans used in connection with the Services are trademarks or service marks of BITVAL and may not be used, copied, or imitated, in whole or in part, without our prior written consent. You may not use any of our trademarks in meta tags, hidden text, or for any other misleading or unauthorised purpose. All other trademarks, product names, or company names mentioned on the Platform are the property of their respective owners and any use does not imply endorsement or affiliation.
Submissions
This Section applies only to content or materials You voluntarily submit to BITVAL with the intent to provide feedback, suggestions, or ideas related to the improvement or development of the Services (collectively, “Submissions”). It does not apply to personal data or other information You provide in the course of using the Services, which is governed by our Privacy Policy.
By making a Submission, You acknowledge and agree that it is non-confidential and becomes the exclusive property of BITVAL upon receipt.
To the fullest extent permitted by law, You irrevocably assign to BITVAL all rights, title, and interest in and to the Submission, including any related intellectual property rights. You represent and warrant that:
the Submission is Your original work or You have full rights and authority to submit it; and
the Submission does not infringe any third party’s intellectual property or other legal rights.
THIRD-PARTY CONTENT
By accepting these Terms, You acknowledge that the Platform may display or link to content provided by third parties, including advertisements, social media integrations, articles, and multimedia materials (“Third-Party Content”). BITVAL does not endorse, control, or assume responsibility for any Third-Party Content, including its accuracy, reliability, or legality. If You choose to access or use any Third-Party Content or interact with any third-party provider, You do so entirely at Your own risk. Your legal relationship with such third parties is governed by their own terms and policies, not by these Terms.
We strongly encourage You to read and understand the applicable terms and conditions, privacy policies, or any other legal notices provided by those third parties before engaging with their services.
V. PROHIBITED ACTIVITIES
You may use the Website and the Services only for lawful purposes and in accordance with these Terms. You agree not to engage in any activity or conduct that may violate applicable laws, infringe any third-party rights, or compromise the integrity, security, or functionality of the Platform. In particular, You shall not:
1. Circumvent, disable, or otherwise interfere with security-related features of the Website, including features that prevent or restrict the use or copying of Intellectual Property or enforce limitations on the use of the Website and its content;
2. Provide false, misleading, or inaccurate personal information to Us;
3. Trick, defraud, or mislead Us or other users, particularly in attempts to gain access to sensitive account information such as passwords;
4. Misuse our support services or knowingly submit false or frivolous reports of abuse or misconduct;
5. Use any automated system, including bots, scripts, or data mining tools, to access the Website or extract data without our prior written consent;
6. Interfere with or disrupt the normal operation of the Website or any network or system connected thereto, or impose an unreasonable load on the Website’s infrastructure;
7. Impersonate any person or entity or falsely claim an affiliation with any person or organization, or use another user’s credentials without authorisation;
8. Restrict, discourage, or inhibit any third party from using the Website, or collect, disclose, or misuse personal data of other users without their express consent;
9. Sell, rent, lease, sublicense, or otherwise transfer Your user profile or access credentials;
10. Decompile, reverse engineer, disassemble, or attempt to derive the source code of the Website or any related software;
11. Bypass, disable, or interfere with any security measures or access restrictions implemented on the Website;
12. Create a false identity or misrepresent Your affiliation with any person or organisation;
13. Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices appearing on the Website;
14. Upload, transmit, or make available any viruses, malware, or other harmful code that could impair or interfere with the Website or any related systems;
15. Copy, adapt, or otherwise reproduce the Website’s underlying code, including but not limited to HTML, JavaScript, PHP, or other programming components;
16. Use the Website to develop or promote any product or service that competes with the Platform, or that otherwise replicates its features or functionalities;
17. Use the Website for any commercial or revenue-generating purpose not expressly permitted by Us;
18. Make the Website or its content available over a network or environment that permits use by multiple users or devices simultaneously, unless explicitly authorised by Us;
19. Use our interfaces or proprietary information in the design, development, or distribution of applications or devices intended to interface with the Website or Services;
20. Use the Website in any manner that violates applicable laws, regulations, or these Terms.
Failure to comply with any of the above rules may result in the temporary suspension, restriction, or permanent termination of Your User Account, at our sole discretion and without prior notice, in addition to any other legal remedies available to Us.
VI. LIMITATION OF LIABILITY
1. GENERAL ADVICE WARNING AND RISK ACKNOWLEDGEMENT
The information and materials available through the Platform are for general information purposes only and should not be relied upon as financial, investment, legal, or other professional advice. Accessing this Website does not establish an adviser-client relationship between You and BITVAL. The content of the Website has been prepared without consideration of Your personal objectives, financial situation, or specific needs. You should assess the appropriateness of any information provided through the Platform in light of Your own situation before acting on it and seek independent professional advice if necessary. You are solely responsible for all financial and legal consequences arising from Your use of the Services, including trades executed based on erroneous or delayed information. While We make reasonable efforts to provide accurate and up-to-date information, the Services are provided on an “as is” and “as available” basis. We make no representations or warranties, express or implied, regarding the accuracy, completeness, timeliness, reliability, or availability of the Services or any related content.
By using the Website, You acknowledge and agree that:
1. Trading Virtual Currencies and engaging in related activities available via the Platform is speculative, involves a high degree of risk, and may not be suitable for individuals who cannot afford to lose their invested funds;
2. The value of Virtual Currencies is highly volatile and may fluctuate significantly over short periods;
3. No guarantees of profit or protection from loss are provided or implied;
4. During periods of extreme market volatility or disruption, it may become difficult or impossible to execute Orders through the Platform;
5. Any market recommendations, indicators, signals, or information communicated through the Platform or otherwise by Us do not constitute personal investment advice and should not be relied upon as such;
6. You are solely responsible for evaluating the merits and risks of any trading decisions made through the Platform, whether based on information provided by Us or otherwise;
7. We make no representations or warranties regarding the tax implications or legal treatment of any transactions conducted through the Platform.
2. NO WARRANTIES AND GUARANTEES
To the fullest extent permitted by applicable law, We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and that the Website will be error-free, uninterrupted, or secure. The Website is provided on an “AS IS” and “AS AVAILABLE” basis. You use the Website at Your own risk, and We make no warranties regarding the availability, reliability, or accuracy of the Website or any content therein.
To the maximum extent permitted by applicable law, BITVAL shall not be liable for any direct, indirect, incidental, special, or consequential damages including, but not limited to, trading losses, reputational harm, or loss of anticipated savings, arising from or related to Your use of the Platform, including but not limited to data loss, system damage, or lost profits. You understand and agree that Your access to and use of the Platform is entirely at Your own risk.
We do not guarantee that the Platform is free of viruses or other harmful components. You are responsible for using suitable virus protection software and safeguarding Your devices.
You are solely responsible for the supply and maintenance of all of the computer equipment and telecommunications networks, and internet access services that You need to use in order to access the Website. We will not be liable in any way whatsoever for any losses caused to You by the internet or any telecommunication service provider that You have engaged in order to access the Services or the Website.
We are not liable for any interruptions or errors caused by factors beyond our control, including internet or device failures, third-party service disruptions, or undelivered emails.
While We implement commercially reasonable security measures, You acknowledge that despite our security measures, no system can be guaranteed to be completely immune from cyber threats or unauthorized access. We expressly disclaim liability for any loss, theft, unauthorised access, disclosure, use, or alteration of Your User Account, data, or Virtual Currencies resulting from cyberattacks, hacking, phishing, malware, or other unlawful intrusions, except where such loss is directly caused by our gross negligence or willful misconduct.
VII. BREACH OF THE TERMS
Without prejudice to any other rights or remedies available to Us under these Terms or at law, if You breach the Platform Rules or if We reasonably suspect that You have breached any provision of the Platform Rules, We may, at our sole discretion, take one or more of the following actions:
1. Issue one or more formal warnings to You;
2. Temporarily suspend Your access to the Services;
3. Permanently prohibit You from accessing the Website or using any Services;
4. Block access to the Website from devices associated with Your IP address or through other technical means;
5. Initiate legal proceedings against You for breach of contract or other applicable causes of action; and/or
6. Suspend or permanently delete Your User Account.
If We suspend, prohibit, or otherwise restrict Your access to the Website or any Services, You must not attempt to circumvent such action, including but not limited to creating or using a different User Account.
In the event of a breach of the Platform Rules, You acknowledge and agree that You shall be solely liable for any damages, losses, lost profits, or other claims for indemnification asserted by third parties against You or against Us as a result of Your breach.
VIII. MISCELLANEOUS
1. TERM AND TERMINATION
These Terms shall remain in full force and effect while You access or use the Website. Without limiting any other provision of these Terms, We reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Website or any Services (including blocking specific IP addresses) to any person for any reason or for no reason, including without limitation a breach of any representation, warranty, or covenant under these Terms or of any applicable law or regulation.
We may terminate Your access to and use of the Services unilaterally, at any time, by giving You no less than 5 calendar days' written notice, where applicable and in case the termination of the Account is not as a result of breach of the Platform Rules on Your end, that Your Account will be closed.
You may cancel Your User Account at any time by following the Account closure instructions in the dashboard. Before Your Account is closed, You shall receive a confirmation e-mail. After You have confirmed Your intention to cancel Your User Account via an email, We shall close Your User Account.
In the event of termination of the business relationship and closure of Your User Account, the Virtual Currency held in Your Wallet on our Platform as of the date of closure will be transferred to an external Virtual Currency Wallet address specified by You, after deduction of the applicable fees. This process will be carried out unless We are instructed otherwise by a competent regulatory or law enforcement authority, in which case We will act in accordance with such instructions.
2. MODIFICATIONS AND INTERRUPTIONS
We do not guarantee that the Website will be available at all times. We may encounter hardware, software, or other issues, or need to perform maintenance, which may result in interruptions, delays, or errors. In the case of scheduled maintenance, We will make reasonable efforts to notify You in advance, including relevant details such as the expected timing and duration of the maintenance.
We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Website at any time and for any reason, without prior notice to You.
You agree that We will not be liable for any loss, damage, or inconvenience caused by Your inability to access or use the Website during any downtime or discontinuance. Nothing in these Terms shall be construed as obligating Us to maintain or support the Website or to provide any updates, enhancements, or releases.
3. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of Panama, without regard to its conflict of law provisions. Our failure to enforce any provision shall not constitute a waiver of such right. If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. These Terms constitute the entire agreement between You and Us regarding Your use of the Website and supersede all prior and contemporaneous agreements.
Notwithstanding the foregoing, We may mutually agree in writing to resolve disputes through final and binding arbitration in Panama, conducted under the rules of a recognised arbitration institution.
INDEMNIFICATION
You agree to defend, indemnify, and hold harmless BITVAL, its affiliates, subsidiaries, officers, directors, agents, partners, and employees, from and against any losses, liabilities, claims, demands, damages, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (1) Your use of the Website; (2) Your breach of these Terms; (3) Your violation of the rights of any third party, including intellectual property rights; or (4) any unlawful or unauthorised activity conducted via Your User Account. We reserve the right, at Your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, and You agree to cooperate with such defense at Your expense. We will use reasonable efforts to notify You of any such claim or proceeding upon becoming aware of it.
LANGUAGE AND INTERPRETATION
These Terms are drafted and published in English. While translations may be made available in other languages for convenience, the English version shall be the official and governing version. In the event of any inconsistency or conflict between the English version and a version in any other language, the English version shall prevail.
LIMITED USE OF USER INFORMATION FOR SERVICE FUNCTIONALITY
In order to enable certain features or functionalities of the Platform, such as referral tracking, account verification, or promotional benefits, BITVAL may process limited, non-identifiable information (e.g., hashed or obfuscated data) internally and in a manner strictly necessary for operational purposes. This may include using a partial and obfuscated version of your registered email to validate your participation in the Referral Program or similar services. Such information is never disclosed in identifiable form to third parties and is handled with appropriate technical and organizational safeguards to protect your privacy.
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
By accessing the Website, sending Us emails, submitting information via forms, or otherwise communicating with Us electronically, You consent to receive communications from Us electronically. You agree that all agreements, notices, disclosures, and other communications We provide electronically satisfy any legal requirement that such communications be in writing.
We may contact You via email, SMS, push notifications, or other available means for service-related, verification, or promotional purposes.
Any notices required to be given in writing to us or any questions concerning these Terms and Conditions should be addressed to: support@bitval.com.
You expressly agree to the use of electronic signatures, contracts, orders, notices, and records in connection with Your use of the Website. You waive any rights under applicable laws requiring non-electronic records or original signatures.
